Gas Certificate no show

I have had a gas certificate engineer in Glasgow not show up twice now despite me clearly stating i dont live in the property.
How do i get a refund as i dont want him as the engineer on the job and i dont want to use openrent.
Thanks

Your message has been sent via chat to tenants & Landlords. I think you’d be better to click on the ‘Need Help’ & then ‘Send a message’ link via the Openrent website, to communicate with Openrent directly.

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