The property has been rented to another tenant, how can I get my holding deposit ? Because there is no phone number or guide on this
Hi @Rochelle5
The landlord has been notified of your holding deposit application and asked to make a decision. Once they cancel the application on their end, the funds will be returned to you.
If the landlord has not accepted your application after 24 hours (from when the holding deposit application was placed) and you don’t wish to continue waiting, then you will be able to cancel here and receive a refund.