Hi, does anyone know how to increase the rent amount through the rent now collection scheme? It only give option to reduce or pause. Thanks
Hi Nadia,
Our Rent Collection feature allows for the contractually agreed rent to be collected by us, with any excess paid showing as credit on the account.
You can still instruct the tenant to pay a higher rental amount, however the website and our communication will not reflect this and surplus funds will just be put towards the next month’s rent.
The feature’s entirely optional so if you find it easier to arrange for payment of an increased rent sum directly, you can disable this on the website.
George