New thread as slightly different to the one with the similar title.
I’m the landlord.
Was called at 3am by tenants 5 days ago) : heating system is flat above had burst, water coming through ceiling etc
I want to be fair and correct in working out who does what:
- Standard Open rent contract
- Have told tenants to mop up the water etc
- told them to hire an additional dehumidifier if required (there is already one that I have provided previously). This took 5 days (since - it eventually transpired that they wanted me to indemnify them for rate cost of this before they did do - which I have now done)
- the block has insurance - but this is structure only - so I think will cover walls, plaster etc but not carpets
- Am I contact with the owner in the flat from which the water came (it is rented out and they live a long way away) - they do not have insurance,
- Have contracted my usual decorator with a view to getting a repair quote etc
The flat is still very damp, carpets sodden, smell of mould etc.
What is correct / fair way to proceed and who does what?
- I assume that any damage to tenant’s personal property is their problem
- I assume that it is for me to clean / replace carpets and structural damage in due course, with a view to reclaiming form the other party or insurance
- Is there a legal / moral requirement for me to reduce the rent for the period until repairs have completed (suspect tenants may claim it is uninhabitable)
- Any thing else to consider?