Hi - My tenants last night said they are giving Notice to leave etc. They also in same message said that the shower door (the ones that are for bath tubs) fell off broke the tap and punctured a hole in the bath tub.
The shower door is solid and hinges are great but without evidence I can assume some considerable weight has been placed on the door and pulled the glass door from its wall bracket strip. The main strip bracket is still on the wall.
If the shower door had come away from the wall entirely then I would probably replace at my cost. This appears to be someone slipping in the bath tub and grabbing the shower door - a natural instinct to do when avoiding a bad fall.
The tenants have always paid on time - well I shoudl say the council have.
hey have not been the easiest of tenants and have not maintained basic cleaning of the house. However I would expect the house to be fully cleaned before handover.
Put in a claim for all the repairs against their deposit with evidence that the shower screen was solidly attached and let the deposit scheme decide the outcome. That is what theyre for.
If the bath has a hole it needs replacing,( I used to sell baths some of them are paper thin) add that to the cost of a new screen, the deposit will not cover it, best of luck.
Get replaced and charge the tenants telling them how much it will be as soon as you have got quotes so you can discuss and agree with them when they will pay.
Shower screens dont just suddenly fall off and cause holes in baths.
If it had become loose over time through use they should have been telling you so you could get it re-fixed firmly - check your tenancy agreement but it should say they are to report issues to you promptly.
Although the council has paid on time for them, that doesnt mean they arent responsible for taking care of place, telling you about issues so they can be fixed promptly, and not causing damage. Fact it’s accidental is irrelevant.
Depends on £ amounts tho and whether absorbing is better than risk of q them causing more serious damage 'accidentally '. If they at least make a contribution to the costs then that would be something
but you should be inspecting regularly so they can tell you any issues, you should be telling them to clean properly and if they wont, tell them you cant have a property not cared for.so you will have to sell the place and evict them
As they have given notice I would want to avoid problems by arguing, by making safe and usable, a temp repairing the bathroom which may take time, as plumbers all busy, so bath hole with special putty bath repair , maybe fit a curtain temp whilst plumber gives you a date to replace bath and screen… on day after they leave? As best done when empty may take a week.
take opportunity to change bath to walk in shower.
Then deduct the cost ( for like for like if less, ) from the deposit.
accept the loss over deposit, as getting new stuff for old ? Or if feel justified, send them a bill
Builder here, 20 years on sites. Few things the others haven’t mentioned.
First, before anyone repairs anything, get under that bath. Pull the bath panel off and check the floor underneath. A punctured tub that’s been used even once can soak the floorboards, and that’s the expensive bit, not the tub itself. If there’s a room below, check the ceiling for staining too.
Second, isolate that broken tap now if you haven’t. There’s usually a service valve on the pipework behind the panel; if not, turn it off at the stopcock. A weeping tap over a holed bath is how a small job turns into a big one.
On the door, photograph the fixings and hinges close up before anyone touches them. Screws ripped clean out of the wall look very different from a hinge that’s worked loose over time, and the adjudicator can’t see what you saw. Dated photos next to your check-in inventory tend to decide these cases, and to be fair a good record protects the tenant too if the fitting was simply tired.
One thing to budget for: adjudicators knock money off for the age of the fitting, no new for old. A decent fibreglass repair (£100–£200 ish) usually goes through cleaner than claiming a full replacement with tiling and sealant on top.
Worth getting proper advice before you submit the claim, but that’s where I’d start.
Sorry to hear all this has happened, great advice from the bathroom fitter Plumber however. And a good opportunity to get a decent tenant in so all in all for a few hundred pounds sounds like a win for you. I was having something done on my Airbnb in Sri Lanka and the guy smashed the glass shower panel - luckily the cleaner was with him when it happened. I just groaned, didn’t charge him or kick off and replaced it - poverty is terrible in Sri Lanka and workmen are cheap.. local fittings aren’t too pricey but I do bring things in from China which are crazy cheap on Taobao. I’ve had phenomenal damage from guests.. eye watering stuff luckily Airbnb pays out they have great insurance cover and I get to update my luxury flat with each ongoing disaster - last being a drunk b.. like VERY drunk who pulled the water heater off the wall, flooded the whole bedroom, smashed my tiles then lied about it but my cleaner and I are a tad more savvy so new water heater, new tiles all a win for Me. Long winded story I know but it’s gonna be a win for you, hope you get some money on insurance had a horrible time with loss adjusters in UK.