Hi all,
posting in hopes of finding a solution or insight from someone who has been in the same position. My final balance was £2,900 to be paid prior to moving in including the holding fee, deposit and first month of rent — of which £725 has been paid towards. The remaining £2,175 was set up via an international wire. This was sent out on the 23rd of October, assuming 3-5 business days, it should have arrived by now but my final balance has yet to update. I’ve been in contact with OpenRent numerous times throughout the past two weeks and have given them all the information I have including the likes of receipts and wire confirmation slips and references but they keep coming back with nothing. I’ve also contacted the bank responsible for sending the wire and they have confirmed that is has been set up and on its way and the money has in fact left the account. It just seems that there has been yet to be any confirmation as to whether OpenRent has received it. We have also currently set up a wire trace to try and track it. It’s currently the 2nd of November and I am due to move in on the 6th. Any help or insight would be appreciated. Thanks.