Payment reference — council lump sum + personal payment

Hello,

My local council will be sending one single BACS payment covering 2 months’ rent, and I will also be sending one personal payment for the first month’s rent and deposit.

Could you please confirm: Can the same OpenRent payment reference number be used for both the council’s payment and my personal payment? Or should I use a different reference for my own payment?

Just want to ensure both payments are allocated correctly to my tenancy. Thank you!

@Hannah77

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Where is their help centre