OpenRent Community

Payment requested outside of OpenRent

Hi there, I have had an offer verbally accepted but they don’t want me to make the holding deposit via OpenRent. They state that they are a private property company using OpenRent for marketing purposes only and all payments go to them directly. Any advice on what to do here please, naturally makes me feel a little uneasy.

Hi Catriona,

I wouldn’t feel too worried about this. While we think using OpenRent is the best and safest way to create a tenancy, some landlords prefer to use their own processes for creating a tenancy and just use OpenRent to find tenants. This is quite common, so there’s nothing to worry about from this request of theirs alone.

Hope that helps. Let me know if you have any more questions!
Sam