Problem with uploading my ID document

Hi, I am just doing referencies but coz of some security settup reasons cant upload my ID picture and finish my referencies. Could you help? I checked all settups on openrent web and my phone as well but still not going. Thanks

Hi @Alexandra14 - Probably best for you to reach out to our support team here, I’m afraid we can’t give guidance about a specific reference (and ID document) via the public forum here.

It would be helpful if you could provide our support team with a screenshot or description of the specific error you are seeing when trying to upload your ID document.

Or you could always just “contact” the support team :slight_smile:

Hi, I sent my ID by email straightaway to landlord :slightly_smiling_face:

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