URGENT- landlord reference form issue

Landlord Discussion
1

Good evening

I received an email from OpenRent requesting a reference for my tenant, as she was apparently looking to move.

When I tried to fill in the form, the page repeatedly reloaded randomly. The page kept glitching, and then submitted. I am unsure if the correct answers were submitted. This tenant was absolutely terrible, and I would not recommend her to another landlord. She left without paying her last months rent, among many other things.

Can customer support please contact me ASAP? I would like to be sure the correct information was submitted

Thank you

2

Try contacting them with their message service here: Contact OpenRent

@mod_harry may be able to help

Good luck

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3

Hi David

Yes, I’ve tried messaging that way also, thank you. I would just like to get in contact with someone quickly, so thought I would message here also.

4

@MsA doubt they answer or look at queries or commonality posts outside office hours. It is hardly an emergency situation

Good luck

5

Hi @MsA,

I’ve updated the reference with the information you provided in the email sent to our customer service.

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