I’m a landlord and have been trying for a week now to publish an advert on Openrent
but I can’t get past the verification of my phone number it just doesn’t send a code
I’ve tried ringing emailing not getting anywhere has anyone else had this problem
Hi All,
My property is not published but payment of 49 pounds was taken from the card, this was done last year september, I wrote couple to emails to openrent . No one has responded for the refund query. I called customer service also, still there is no progress with refund.
Can anyone please suggest me how to get the refund back?
Thanks
You need to persevere with the emails. I wouldn’t have left it 5 months.
Out of curiosity, why was your advert not published? Its always been straight forward & worked well for me.
Hi I have followed with the openrent from around the time when I posted the ad, I called the customer service and I have sent emails at the time of the issue. I did for couple of weeks. There is no response for the refund.
Any other way to request for the refund? Can anyone please advise. Thanks