Reference failures

“if a tenant presses the rent now button and you don’t want to take a holding deposit so it my property isn’t de listed wouldn’t rejecting the tenant cause them to look elsewhere.”

I’ve had this happen twice, where the tenant pressed that button too early.

You can include a message with the rejection, so I just put “I am returning your deposit now because we are not ready to go to that stage yet, this is not rejecting you as a potential tenant” I haven’t lost a tenant through that yet.

1 Like

Yes had a few people do this on the openrent portal. I just message to say its premature but dont reject them. Its a bit offputting as you the LL havent initiated it. applicants should not be allowed to submit holding deposit unless requested by the LL.
to be honest a tenant can walk away from a one week holding deposit so we dont bother taking it