Rent collection cost

What are the charges for using the rent collection service?

Its £5 a month i think

I am charged £10/ month

I can’t find this info on their site anywhere, i thought it was usually a percentage out of the landlords rent charges

There is a thread on the forum as someone complained about it and open rent responded with the answer on the forum

Yes this is true. We have had three Rent Now tenancies that were free but the latest has the £10 charge. I am not sure if the exact date it was introduced but it is not being applied retrospectively.