Hello, I have a number of properties i am renting and one property the tenant has been aggressive and caused problems so we decided to evict him he is on a rolling contract, i tried to do this through the portal, but as one tenants email address was incorrect it bounced back and said section 21 was not served, so we have resorted to paying the landlord action group to serve the notice on our behalf. we are awaiting the eviction date to arrive to take next steps.
So now the second property has fallen into arrears with Utilities (we own them) and the rent (3 months), he keeps saying to give him time but we are at the end of the line, So again i want to serve a section 8 (rent arrears) but as the tenants email has changed since he has been a tenant i am going to face the same problem as above? Am i going to have to pay the legal firm again to serve the notice or is there a way around serving the notice through the portal and us updating the email address (as we have his new one).
Has anyone served through the portal themselves and had a successful eviction.
Both Properties have guarantors. Do i update the guarantors on the situation?
I also have the rent protection policy taken out through open rent
You have a guarantor for this property and this is precisely what they are there for. I would have contacted them within two weeks of the first rent being missed or utilities not paid and would have asked them to assist the tenant to make payment immediately. Lesson learned there as that horse has bolted.
Right now, I would be writing a succinct but polite email to T copying guarantor and saying that unless between them the arrears (or a portion of them you are happy with) make it into your account by a certain date, you will have no option but to serve a S8 notice. If you have a phone number for the guarantor, I would follow this up with a call to them stressing the seriousness of the situation and asking for their support. If no phone number, then I’d be posting a letter along with emailing them.
I would also be calling the RGI people and asking their advice. Again, that’s what they are there for… and what you’ve paid for.
Did you serve the notice to an ‘incorrect’ email (eg. you input the email incorrect; different to what the tenant advised) or an ‘invalid’ email (eg. it was their email address but no longer use it or they have blocked you)?
If the latter, then I would have thought you have technically served the notice. Just because it bounced doesn’t necessarily mean it was not served no different to if you had posted it and it came back ‘Return to sender’
My understanding is you have to serve notice, the tenant doesn’t necessarily have to accept notice.