A tenant sadly died in one of our properties a short while ago.
He was a good tenant in many ways, always paid rent on time, never caused any nuisance, and stayed with us for about 11 years.
Our agent handed over all his personal effects to the hospital where he was taken to.
We had to completely refurbish this flat, as he was a heavy smoker (against contract terms) and not a cleaner. We knew this was coming as we had already redecorated the flat at our expense to help him out before we retired and moved overseas 5 years previously. The expense was considerable, amounting to over £3,000, ignoring the loss of rent and council tax liability during the refurb period.
During the first 3 months following his demise his rent continued to be paid by his bank on standing order. As there was no obvious next of kin, the agent is still waiting for someone to contact them in this regard, either the executors or probate. I say executors, as a letter was found from his granddaughter behind the kitchen units when ripped out, so unbeknown to us there appears to be family somewhere, obviously estranged, contrary to what he told us.
These excess rent payments would still not cover the period it took to totally refurbish the property, aside from the actual costs of refurbishment.
My agents are holding this money in their client account pending some contact. I have told them not to release this to any entity who contacts them until we have had an opportunity to submit our claim for the costs of refurbishment. They are reluctant to make any investigation to find out who’s handling his estate, as this will open a whole can of worms and probably cause them considerable effort.
Without contact with whoever is handling his estate, we are in limbo. I have previously asked my agent for details of their contact in the hospital but without success.
Has anybody any idea how I can find the pertinent entity I could communicate with in this regard?
Thank you, Chris