Tenant is tested positive with cov19 but claim applicant is not working in the house

The tenant tested positive with cov19 for all the family in the house and are self-isolating. He called to say that shower is not working. I wonder how the workman can access for the repair. I would suggest him that they have to wait for the end of self-isolation so that it will not spread to someone else. Is that reasonable?

Yes, that is the law. Workmen can not enter whilst they are self isolating.

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