OpenRent Community

Upgrading Account

Hi there, I can’t see how to upgrade my active listing from the £29 ultimate advertising to the £49 rent now. It says I should be able to upgrade at any time but I can’t see how to. A help page said it should be at the top of each listing but I can’t see it. Please help!

Hi Kirsty, thanks for your post.

It’s great to hear you’d like to use our Rent Now service! I’ve just sent you an email explaining the difference between our ‘Ultimate Advertising’ packages and our tenancy creation service. In future, in order to benefit from the discount you will need to purchase Rent Now upfront. This Help Centre might help to explain it further:

Thanks Elinor,

Is it possible for me to edit the AST contract before I’ve found a tenant. I have someone lined up but she’d like to see the contract and I can’t see how to edit on your help pages.

Many thanks, Kirsty

Hi Kirsty, our Help Centre will help guide you through this here: