Tenants just moved out but and wanting bond back, however:
Furniture was damaged
They signed the inventory list but I had not sent it back a copy to them - but the furniture is now missing
There is mould everywhere in the flat
Flat left not cleaned and in the contract it was stated:
Custom Clause 3. The tenants must have the flat be left as clean as found and provide a professional clean, with carpets needing to be steam cleaned and receipt of the works completed provided.
Out of these 4 items - what can you actually take out of the bond??
How best do you work out what you take off the rent - how do you best manage this process as well as possible.
It’s good that they signed the inventory, they can’t claim that they were just handed it and didn’t know it’s contents.
You highlight parts of the contract which stipulate the tenants responsibility re cleaning, this is also important because you need to list what items you will be able to claim for before the start of the tenancy.
Did you protect the deposit in a tenancy deposit protection scheme? If you didn’t, then you are in difficulty, since any claim will be rejected and you could be charged up to 3 times the deposit amount. If you did protect the deposit, they will usually mediate the sum you can keep from the deposit.
The main thing is that you have a copy signed by them. Things sometimes get lost in the post. I’d say you should be fine. If the tenants complain, send them a copy now.