My son has just moved into a private student rent in York today and all bills (including WiFi) are inclusive.
On arrival we were told (by the rental agency) they had to contact the utility companies themselves and set up payments, which would then be reimbursed when they send a photo of the payment.
This just seemed very odd to me and didn’t sit right? Is this a normal thing to happen? It’s been a while since I rented.
Also when we arrived the place was filthy and they blamed it in a tight turn-around, which as far as I’m concerned is their problem not ours. What sort of rights do we have to insist it’s cleaned?