Hi,
Can anyone please suggest a good Landlord’s Home Emergency Cover provider for Residential Let which will cover - electricity, plumbing, drain and boiler?
Thanks
Homeserve is pretty good
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I am looking at HomeServe but was surprised that they do not guarantee an engineers visit within say 24 hours (like my current homeowners policy). Does anyone have experience of Homeserve - good or bad?
I worked for them and generally good but you are on a bonus to get add on ie boiler rads etc
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I have my properties with 24/7 and wouldn’t recommend ( will probably leave them when the contract runs out in Aug)…was let down twice with the engineer not turning up for gas safety checks that inconvenienced the tenants. I just taken out a homeserve policy for my home address and frustration with them is they give you a window on 8am - 6pm to turn up….can’t believe these companies cannot give a window of am or pm. Good luck with who you go with
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Last week i waited over 2hrs on the phone to get a call out which was done after 40 hrs.This is axa/saga, 3 children in -8c. Complaint resulted in 50 pound compensation. They have still not informed me what was wrong with the boiler.
Home serve, long time ago did a blotch job, when i complained said to me in a rather stern letter that they will take me to court.
Simply business finds loopholes not to pay up if u have excess to pay.
I am with both simplyb and axa will quit once they end.
If anyone has a better exp with any other firm pl share it here.
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Did my landlord insurance which includes home emergency with Direct Line yesterday. Price was good and no call out fees etc.
Previously i used Homeserve who were good in response time, they do now charge a minumum of £30 call out fee each time i believe.
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Have u ever claimed or know others exp with directline?
I’ve used Homeserve and 24/7 and both have been very unreliable….not turning up on the agreed date and inconveniencing tenants….was going to try b gas next time and wonder if anyone has any feedback on them