I’m still waiting for my deposit from my old house before I can pay my bond I’ve paid one months rent already but it’s not been released yet for my landlord I need to talk to someone
If your existing tenancy was via openrent, then you need to request the refund of the deposit either as per the instruction you’ll see when you log in to your Openrent portal or the MYdeposits portal, or contact the Landlord.
If you need more time to pay the deposit & first months payment for your new tenancy, and again, assuming this tenancy is set up via Openrent, then you need to speak to / message your new Landlord. They might be flexible, but it’ll need to be paid before move-in date though at latest.
Openrent are a middle-man portal only. They dont make decisions.
I had this with a tenant using the Mydeposits scheme that OpenRent use, the tenant needs to respond to an email they send or else the deposit won’t be released. Process is (from memory) landlord notifies Mydeposits, Mydeposits sends email to tenant, tenant confirms, deposit gets released. Not much landlord can do if tenant doesn’t respond.
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