I am new to being a landlord and my tenant has moved out. They set up the deposit scheme through Open rent. Do I need to wait for them to claim deposit back as I cannot access deposit scheme site as they set it up. Many thanks
The Tenant would not have set up the deposit protection. This is the landlords responsibility, but if this was an openrent agreement, Openrent would have done it for you, and all details would have been emailed to you at that time. You need to log into the tenancy on the openrent portal and view the end of tenancy options regarding the deposit.