I have got a very frustrating scenario here. The tenant (and us as landlord) has already signed the tenancy agreement, but has not collected keys nor physically moved in yet.
The letting agent keeps saying that rent cannot be charged unless and untill the tenant has collected the keys and physically moved in, despite the signed tenancy agreement, which in my view is an unconditional contract based on commercial terms. The letting agent says that this is based on what he has been told by the legal team of his regulatory body, which I found it really difficult to understand as it simply does not make sense at all - this effectively means that a tenant can potentially sign a tenancy agreement, holding a landlord up for months without moving in or collecting keys.
I am not sure if the interpretation of the law, if there is such law!, is correct?
Thanks all.