Trying to credit check a tenant, fill the online application form in, get to the pay screen, authorise the payment through my banking app, close banking app, go back to the open rent site but open has crashed or timed out…
Done this 4 times now each time it fails to take my money. What am i missing here???
Hi @Neil23 - Sorry to hear this, I can see you made payment shortly after your post here, so glad to see it all started working.
I’ve passed your comments onto our development team, but if there is anything you’d like to add, for example if you worked out what was going wrong / had to change something to make it work, do let us know as it will help the investigation.
Thanks for reporting, and do let us know if we can help with anything else.
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