I have received a viewing request. The enquirer did not answer the screening questions, left a voicemail and the contact details show only a landline. I can’t reply online, nor can I reject the tenant (there’s no Reject button) Any advice on how to move forward without calling the enquirer, which I do not want to do?
In the dashboard I’m advised by OpenRent that, "In order to start a conversation via our messenger, we’ll need some contact information our system can use (email or UK mobile number).
Please use the details provided to contact the tenant, and then add or update the tenant contact details by clicking the button under the user icon."