OpenRent Community

Check in cleaning

Hi I have check out last tenant who cleaned the flat to good domestic standard and the carpet to reasonable domestic standard even though when they checked in it was all done professionally.

My new tenants have checked in but are unhappy with the standard and want me to professionally clean it even though its not dirty its not done to professional standard.

Is it my duty to do this as Im aware that the tenants now only have to hand back the property domestically cleaned.

Please can someone advise.

I just had a carpet professionally cleaned. compared to the rent it was only a small fee. Can set against tax. . Suerely you want a happy tenant?