Thank for rent and security deposit received
Professional clean
Professional inventory
Explain all damage (not wear n tear) will be paid for by tenant
Explain key items in tenancy agreement eg keeping clean, ventilation and heating properly to avoid mould etc
Talk tenant through all house rules and your guide to the property (appliance manuals, gsr, eicr. Contacting you - what is reasonable)
Agree frequency of inspection visits, set 1st date one month after move in
Buy them a welcome gift – bottle of wine and a box of chocolates.
Tell them that they’re bound to find little things which aren’t right. Explain that because you don’t live and there are some things you are bound to have missed when you were refurbishing it for them. Tell them to let you know about any problems and you’ll deal with them straight away.
Show them how to operate the heating and white goods.
Get them to sign for receipt of the inventory.
All the other documents – the deposit stuff, the safety stuff, how to rent guide, contract etc – should be sent beforehand by email so you have traceability.