Difficulty Paying Holding Deposit

Please, after viewing the property I want to rent, and discussing my strong interest in renting the property I received an sms saying 'We hope your viewing of our property went well. If you’d like to proceed, Rent Now helps set-up a tenancy safely and securely, beginning with placing a Holding Deposit here: with the link to the property.

However, as I was navigating to make a holding deposit I could not land on the page to make payment. Subsequently I keep getting the following message:

This property is no longer being advertised.

To arrange a viewing or place a holding deposit you will need to ask the landlord to re-activate the advert.
I will appreciate any advice on how to resolve this issue

Message or call the landlord to discuss

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Sounds like someone else has placed a holding deposit

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