Sorry for a lengthy post, though unfortunately it’s a long story.
In April 2023, I received a text from my landlord informing me that my rent would be going up £100 due to her increased mortgage costs. It came as a big surprise to me for two reasons, the first being she was well aware I’d lost my partner suddenly just four months prior and secondly, because of the government 3% limit on rent increases.
To her credit, she was understanding when I explained I was still trying to find my feet financially in horrific circumstances, though insisted on a 3% raise instead - informing me her son would send a new contract.
Fast forward to September and I still had no contract from the LL, though out of the blue, I received an email from her son informing me that his mother planned to move his sister into the flat I was renting and would like to do this in January.
I don’t want to use grief as a crutch or an excuse for anything in relation to this situation, though it’s understandably been an exceptionally tough last 14 months or so. I looked into the eviction process and was informed by the LL I’d have until the end of the year after being issued with a notice to leave.
Shortly after, the LL was back on the text, asking why I hadn’t paid the amended rent amount, when I said she hadn’t sent the revised contract she replied ‘you didn’t ask for one’ (that was true, she said she’d get her son to send one and it’s certainly not my responsibility to ask for one).
Her son then contacted me by email saying he felt they should forego an increase because I was being ‘inconvenienced’ by their decision, though retracted that offer when he discovered I could have up to 180 days before being evicted.
I was exceptionally lucky that I was able to source a new flat, it has cost me a lot of money and stress to do so - but I had real fears of not having a roof over my head.
You can imagine my dismay when I went past my old flat the other day to find a ‘To Let’ sign outside, they’ve simply put the flat back on the market at a higher rate, strong arming me out for their own greed.
I’m not willing to let this lie, she’ll do this time and time again - I guess it’s just working out how I take my complaint forward?