I need some advice please (from a renters perspective). I was asked to pop into our managing agents in November via a text message. When I arrived the chap there informed me our landlords wanted to increase our rent by £50 & the 26th December was mentioned (not agreed) as a possible date to start the new payments as that is the date we pay rent. It was a very informal conversation during which I said I’m obviously not happy with it but there isn’t much I can do & it was left with the agent to update our tenancy agreement for my wife & me to sign. I heard nothing from them in November so I paid our rent like normal. The same happened in December, I heard nothing from them so I paid our current amount. I then get a text message on 31st December from them saying we hadn’t paid the extra £50 for December. I responded saying “it was left you would update our tenancy to reflect the £50 increase for us to sign which you haven’t given us yet”. We then have our new tenancy arrive through the door on the 4th January with the £50 increase showing. The issue is they included a hand written note saying can we pay the £50 for December. I spoke to them saying we had nothing in writing, why would anyone pay anything without it in writing? They are responding by saying a verbal contract is good enough. Am I missing something here? Going by that thought process that means you can leave a will via a verbal conversation, you can buy a house without needing any paperwork or contract signed? Let’s all book a holiday abroad just via a phone call! Are we in the right? We have no issue paying the increased rent going forward as it’s in writing & it reflects the current market but the £50 without a contract is a different thing. Any advice would be greatly appreciated.