Finding past messages

I need to refer back to past messages i have sent in my message box, but cannot find mt message box anywhere

Hi @Paul98 -

Thanks for your question. The answer depends on what messages you’re looking for.

For example, if you’re a tenant, then all sent messages to landlords are visible here.

However, as a landlord, your incoming messages are separated based on property, so you’d need to go to the property in question, and then there will be a link to every enquiry you received. All your properties should be visible here.

If you’re referring to messages to a service supplier (like a gas engineer for example), then that’s available from your services dashboard, again, this is split up based on the property.

Thanks and do let us know if we can help further.

I am referring to services supplied to me from a service supplier. The messages are not available to see on the dashboard. Please tell me where they are?

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