Hi
I am having an issue with a kitchen ceiling leaking. It is those ceiling with spotlights and it leaked long enough for the spotlight hole to go paper soft and the spotlight come out of the small hole to become a larger hole.
Could I ask what are the usual step for this to be sorted? i.e. is it that you speak with people above to get a plumber, if they don’t then get the management to get one. then once they fixed the leak I ask the flat above to to pay for my ceiling fix? is this the usual way?
If it is, as easy as it may sound, the flat above don’t see issue at their end and they don’t want to call plumber to see it because they will be paying and will not be willing to pay for damages. So what can be done at this point?
Any suggestion helps.