Gas Safe renewal

OpenRent Chat
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Had auto email, saying: your order will automatically renew on 13 February, 2023. You will be charged £45.00 on 13 February, 2023 using card ending 3868. An engineer will be in touch to arrange a date shortly afterwards.
Kind Regards,
OpenRent Team

I thought fine. Then checking on Openrent today 13/02/2023 it says appointment 13/02/2023 as well. No engineer has been in contact so obviously I haven’t arranged for anyone to be home for the appointment. Is it just an error on the system saying the appointment is today?

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Double posting??……….
Already been responded to on another thread

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Hi Frances,

You may find it useful to reach out to our customer support team and they can have a look into this for you.

You can contact customer support by using the ‘Click here to send a message’ button:

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