Hello! Have pass more than 2 weeks and half since the day i pay the deposit and not refund yet. With who i need to speak?
I assume you are referring to a one week holding deposit, and have been unsuccessful in securing the property. If you paid that holding deposit to openrent, then I suggest you contact the landlord.
You could also login to openrent, and see if it tells you anything about your holding deposit.
No sorry . The landlord canceled the deposit because they didnt want to give the flat to me because i have a small baby. And since the canceled day have pass three weeks already. Thank you!
I think they are scammed because I wait for my refund since march and they say probably is problem whit my bank…We never see our money back
If you are dealing with Openrent & they say it has been refunded, you have not been scammed..
Openrent don’t have your bank details, so would’ve processed this as a debit card refund. These should be quicker but can take up to 30 days. I’ve experienced a similar delay in the past with another company. Be patient.