I payed to become a verified tenant, but have bad credit

I recently paid £10 fee to become a verified tenant. But because my credit history is bad, I never got the verified tenant status. How can I gwt this back?

I suspect you can’t.

I assume the fee covers the cost of the credit check etc, which would have been done.

I assume you would have agreed to some T & C’s when you ordered this service, maybe via a tick box or similar. If so, did you read them?

They had to go through the process to verify you, how do they get their time and energy back?