Verification procedure

Hi,

I recall paying to become a verified tenant but today i seen some contradictory information. The picture shows i might or might not be one.

Also, do you have to pay for it every so often or is it supposed to be permanent for anyone’s account?

Hi @Mike18 -

Our product page about Verified Tenant is here:

In terms of how long the “Verified Tenant” status lasts, that’s covered on that page:

This status is meant to signal to the landlord your current credit/affordability. Unfortunately due to the fact referencing/credit data/circumstances can change, we can’t allow tenants to maintain a “verified” status indefinitely. Generally, 60 days has proven plenty of time for most tenants, but we appreciate some tenants will be searching for longer than this.

This is similar to a full tenant reference, which after several months, is unfortunately no longer accurate / reliable.

Where did you find this information out? I didnt find it easy to pick up and who are you?

Do you work for open rent?

I will also bear in mind what you have told me so thanks!

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