On the subject of tenants knowing they do , I had a tenant who worked for the council as a carer and knew more than me and with these ambulance chasing lawyers looking to make money it won’t be long £40 seems cheap to be honest considering the fines they issue
Sounds like a nightmare. How do you keep in contact with your tenants
I basically only use email I have a protonmail rmail and I use that and it keeps a record
I never use e mail with tenants I drop a note in and all details are in my diary nothing on a computer
It’s £35 if you pay by direct debit.
I’ve got Proton as well, better start using it for Openrent
Good idea but not very practical for me I use phone/text/WhatsApp or email via Openrent
£35 for now but too late if they start ramping the cost up
Also be careful about giving out tenants number to the gas fitter etc and giving a copy of the tenancy to the local council which the ctax people wanted to chase a ex tenant, they went nuts when I refused . You just got to be so careful in how you store information and you has acces , my wife doesn’t have any clue about my tenants and no access to my business account etc
good man . Try and get info off the L A tho . They want it all one way You cannot trust the Local council.
I need to replace the carpet in the hallway today. It’s nigh on impossible to find a carpet fitter willing to do a 4x1.5m job those that bother getting back to me are quoting ridiculous prices & are booked up for weeks. Now I’m expected to ask if they’re complaint as well before getting them to arrange fitting with my tenant
They should have a policy in place .
I’ve tried the local fitters no luck so I’m going into town.
Should be interesting
There is no way I’ll be asking fitters and tradesmen if they are ICO registered. It’s their problem not mine.
Who in the right mind would see that a tradesmen having the phone number and name of a person they are doing work for as a problem.
Plus the whole thing is only relevant if data is held digitally.
The rules all boils down to “taking reasonable steps” when storing data. This in itself is vague and open to interpretation. Basically encrypt your hard drive and have 2 form factor authentication turned on on any online accounts where data is held - where to log in you are send a text or similar.
Try proving or disproving any of the above anyway!
Thanks Mark.
I almost hate to say that shortly after moving in I got a friends request from both my tenants on Facebook which I accepted.
The Facebook app is passcode protected.
The agent who I sometimes use , won’t use a tradesman full stop unless they have the GDRP stuff available and they have a phone given to them by agent solely for contacting tenants so the agent is the data controller , all very complicated now
My thoughts exactly. I can see the point in data protection by companies but this sort of thing is why I voted out of the EU
Omg that’s ridiculous
To me they are showing ignorance of GDPR and they are protecting themselves just incase, but it’s just overkill.
(I have multiple customers who are estate agents)