Advice needed from landlords experienced in dealing with lettings agents
All - my old tenant checked out on Dec 23 and my lettings agent carried out a check out/ inventory which showed everything to be well. The new tenant checked in on Jan 4 and found multiple issues with the property ( non working toilet flush, broken oven, rubbish left behind by the previous tenant, soiled mattress etc). The agent is now telling me to fix the issues ( otherwise the new tenant will complaint to the council) but says I cannot recover anything from the old tenant as nothing was noted at the time of the checkout. They are making lame excuses about why such things cannot be picked up during checkout.
Do I have any recourse against either the agent or the old tenant?