OpenRent Community

More than one placed a holding deposit

Hi all,
I have had 2 potential tenants place holding deposits. I did not request them. I am interested in both parties but I want to check the references before making a decision. Can you do this without it cancelling someone’s application?

Cheers

you can continue with both applications but can only hold one of the holding deposits…one needs to be returned back.

Hi Daniel,

Rent Now is designed to allow one set of potential tenants to move forward with creating the contract.

The article below will help explain how you can reference more than one set of tenants at the same time:

If you’ve got any questions regarding this, please feel free to contact the team on info@openrent.co.uk

Kind regards,
Katie