I had a new pair of tenants move in yesterday. Today they informed me they had no hot water.
The flat is all electric and has a tank with an immersion heater. I had turned this off in the week between one tenant leaving and these new ones moving in, so the water was cold.
Anyway, it was still cold this morning, so we have had a look at it, read the manual, flicked a switch and it now appears to be working, but we won’t know until tomorrow morning.
So my question is : If it is not working and we have to have it mended, then how much (if any) rent reduction should I give the tenant while it is out of service?