Hello, I stayed in a resident at Birmingham during my visit. By contract they should return it in 7 days after my vacation.but it has been 3 months already. When I contacted the they initially they responded with random excuse and promised to return it in a week. But week after week they do the same thing. At one point they stopped responding at all. When I checked online it seems my deposit was not protected. Even when I asked about it they didn’t respond.
As I came back to India now I am completely helpless and feel devastated. Can anyone please share what to do in this situation?
Ok you say you stayed at a resident in Birmingham during your visit
1 do you mean you lived in a property in Birmingham when you were living in the UK? How long were you here for
2 did you rent the property through a letting agency or directly from the landlord
3 how long was the tenancy agreement for and did you stay the full time (this MAY have baring on why it hasnt been released to you yet)
4 did you give the correct and propper notice as per the tenancy agreement
5when you say they should refund it 7 days after your vacation…you do realise (and forgive me if this sounds condescending) that means 7 days after you leave the property not 7 days after a holiday (otherwise known as a vacation)
Hi, I stayed for around 40 days and according to contract 7days after I vacate the property. It was through the letting agent in Birmingham. I don’t know whether it is ok to share the company name. Found them in spareroom.
Before I payed them I checked in the Google and found their company in gov.uk