I have just competed renting a place in Peterborough (Bayard Apartments from Apex Let’s by 2 Indian owners - one of them should be a British Indian) and haven’t received my deposit of £1350 back. I’ve checked out the flat on 6th Nov and according to the details in the contract, I should have received it immediately once I left the flat. I contacted the owner and have written 4 WhatsApp messages, she has read them all but didn’t reply at all.
What should I do? I found her place on OpenRent and signed a legal contract through them
Do you have details of the tenancy deposit scheme? It is a legal requirement for deposits to be registered through 1 of the 3 available government schemes. If you haven’t heard back within 10 days contact the scheme.
A landlord should return deposit within 10 days of being requested unless they intend on making deductions. Once you have agreed on any deductions then they have 10 days to return the deposit.