Hi, have created a landlord account and rent a property back in 2013 however never used the site since then. I tried today to access the contract however
(1) when I tried to login and typed in my email address (hasn’t changed since 1996)
(2) I was asked to create a new account
(3) an account confirmation email arrived which I accepted
(4) when I logged in to the site, I could not find anymore my rented property
Can you please advise how do I get access to my rental documents ?