OpenRent Community

Payment of deposit and rent but in wrong name

Hi just paid the whole deposit and rent, but it says it was paid by the other tenant can this be changed as I don’t want there to be an issue. I’ve paid the full amount and not the other tenant

Hi Benjamin,

It sounds like it was your co-tenant that was logged in when making the payment - this isn’t anything to worry about though!

The name of the applicant that was logged in upon making payment has no bearing on your tenancy going forward.

Any questions, let me know.

George

Hi George,

Thank you for your help.

What happens when the deposit get returned. Surely the name won’t match the card as it will have her name and not mine.

Ben