Pending Payments

Hi all,

I recently made an account to pay the holding deposit on a property I would like to rent.
I’m currently undergoing referencing.

My weeks worth of deposit was paid online via debit card and stripe(I think that’s what it’s called).

I saw a pending transaction for said amount in online banking, which then realised today and was deducted.

But now I see a near duplicate request pending for the exact same amount…
Looks like I will be charged the same amount again if this is real.

Has this happened to anyone else?


Hi Matthew,

Thanks for using OpenRent to place your holding deposit, we wish you all the best in setting up your new tenancy.

Can you please drop our customer support team ( from your registered email address so that we can get this sorted for you.