Reduced rent but still use rent collection

I’ve agreed to accept a reduced rental from my tenant for the next three months.
Practically speaking, does she change her standing order currently set up to the new amount we’ve agreed?

I will pause the rent collection chaser emails, but do
I assume this won’t effect open rent still sending on the reduced rent?

Hi Heidi, if you use the ‘pause’ function then the tenant will no longer receive chasing emails.

All money that is paid will be sent to you just as before. Meanwhile, we will keep track of what has and hasn’t bene paid so you have an easy way to review your balance at the end of the three-month period.