Rightmove and Zoopla enquiries not getting through?

We have listed our property on Openrent, with additional listings on Zoopla and Rightmove. While we are receiving inquiries through the Openrent listing, any inquiries initiated through Zoopla or Rightmove do not come through. To confirm this issue, we conducted tests using four different email addresses.

Upon reporting the problem to Openrent, we received a very generic response advising us to check our spam folder and stating that their systems are functioning correctly.

I have noticed that this issue has been raised on the forum previously, but no resolution was provided. I am curious if anyone else has experienced a similar problem before and if you can provide any resolutions.

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