ok I listed first time on here in December.
I have one listing which i paid £49 for the Rent Now service.
Got one potential guy who just thought it was an introduction service and I would just give it to him.
I paid the rent now service so I could get the referencing done!.
But when I go to the page it wants me to pay £20 for it. I thought it was free to landlords? He told me he has paid £200 holding deposit. But I don’t see anywhere where I can see this.
I wanted to call openrent but the number does not go anywhere and because my time is so limited, I cannot just access the internet and email like that. They did call me today when I was in a meeting and could not answer.
So whats the deal ? Why is it that I am being charged £20 to reference when I read it from the start that it is free for landlords ?
Ideally I would just like to speak to someone within a couple of minutes. Not find out where I have to write an email to and possibly wait 24 hours in between responses!