Updating reference information

I have had an issue with my guarantor. He failed his referencing due to his address not being down on his Openrent account- he then gave the correct address over the phone.

However, the information in his account still hasn’t been updated- and his reference is still shown as failed. How can I contact Openrent to rectify this?

1 Like

Are you sure someone isn’t trying to pull a fast one ?

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