URGENT: I need this money to move forward. I have now sent about 5 messages about this refund and Openrent have not responded. The details for the payment are below. Besides the landlord going back on what we agreed immediately after we signed the contract, she proceeded to delete messages she previously said should be used to clarify in case there was a dispute going forward. Landlord also claimed she was unable to edit contract to make it more clear to protect us, as Openrent wouldn’t allow it. So after signing, I had to retract the signature to avoid being trapped in a unfair contract with the landlord. Under these circumstances Openrent MUST return the 400 pound rent now payment
We should not forfeit as the landlord ( as soon as we signed) also stopped answering our calls. I have evidence of all the above, if you send an email address I can share with you. The details of the payment which needs refunding is below:
RECREATED receipt for reference 2421111 - Retrieved on 27/07/2024 original sent on
19/07/2024
Call Shelter for legal help. Its hard from the above to know whether you have a case.
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